Delivery Information

DELIVERY

Please contact us for delivery charges.

Delivery excludes weekends.
Delivery hours are between 9am and 5pm Monday to Friday

Offshore And Remote Deliveries
For remote and off-shore area delivery times, please contact us for details.
A supplementary delivery cost for heavy equipment and remote areas may apply.

Delivery Surcharge (Large or Heavy Items / Remote Areas / Outside Metro Areas)
Some Large or heavy items incur a delivery surcharge please email for a quote and we will provide the cost for the additional delivery surcharge. When we have replied with the cost  to your location, then the delivery surchage can be purchased here: Delivery

Other Delivery Times
Some items have extended delivery times. This applies to most heavy or bulky items, these items are stocked lines that are not available for next day delivery as they require additional handling. Items that are supplied direct from the manufacturer will also incur an extended delivery time. Please email contact@supplyshop.com.au if you need to confirm lead times.

Large Items/Bulky Items
Delivery of machines, refrigeration and all flat-pack items will be made to kerbside locations only. It does not include negotiating lifts or stairs. Customers are responsible for ensuring that products ordered will fit through doorways and into their premises. We cannot accept responsibility if it will not fit. Any carriage charges caused by an aborted delivery are the customer’s responsibility.

Delivery does not include unpacking or positioning or assembling items.

Export Restrictions
For non Australian orders, please email contact@supplyshop.com.au
You will be quoted an international shipping rate.